Back to Home

Help Center & Documentation

Documentation Menu
Help Center

Connect WhatsApp

Since our platform officially integrates with the Meta Cloud API to ensure maximum stability and reliability, connection is not established via traditional QR code scanning. Instead, you will create an official WhatsApp Business account inside your Meta Business Manager, and then assign access to the Phasla Business Portfolio using our Business ID code provided in your dashboard modal.

Detailed Connection Steps:

1

Create a WhatsApp Account in Meta Business Manager

Go to your Meta Business Suite settings, navigate to WhatsApp Accounts, and add your new phone number dedicated to business to create an official WhatsApp Business account.

Photo: Adding a new phone number in Meta Business Suite
2

Assign Phasla Business Portfolio

In Meta Business Settings, go to Partners, click "Share Assets", and assign the required management permissions to the Phasla Business Portfolio so our platform can receive and respond to your messages.

Photo: Partner Assets sharing and permission settings in Meta
3

Use our Business ID in Salezawy Modal

Inside the WhatsApp connection modal on your Salezawy dashboard, copy our Business ID. Input this ID into your Meta settings under Partners to grant access and complete the connection process.

Photo: Salezawy linking modal displaying the Business ID

Need help from an AI assistant?

If you encounter any issues during the WhatsApp Business or Meta configuration, copy the prompt below and paste it into Gemini, ChatGPT, or Claude along with your issue to get instant troubleshooting steps.

READY TO COPY