Data Deletion Instructions
Last updated: July 2026
Apps that access user data must provide a way for users to request that their data be deleted. This page explains how to request deletion of your Salezawy data, including data associated with Meta (Facebook, Instagram, Messenger, WhatsApp) integrations.
1. How to Request Data Deletion
You can request that Phasla Solutions delete personal data associated with your Salezawy account using either method below.
- Email [email protected] from the email address linked to your Salezawy account. Include "Data Deletion Request" in the subject line, your account email, and—if known—your Meta user ID or Facebook App user ID.
- Optionally, sign in at https://app.salezawy.com, disconnect connected WhatsApp, Instagram, or Messenger channels, and request account deletion from your account settings where available.
2. What We Delete
Upon a verified request, we delete or anonymize data we store for your account, including profile and business details, authentication and channel connection tokens, and conversation history and related message metadata stored by Salezawy to provide the Service—except limited records we must keep for legal, security, or accounting reasons.
3. Processing Timeline
We acknowledge deletion requests within a few business days. We complete deletion of eligible data within approximately 30 days of verification, unless a longer period is required by law or a legitimate exception applies. We may contact you if we need more information to verify your identity.
4. Removing Salezawy from Meta
You may also remove Salezawy from your Facebook or Instagram Apps and Websites settings and request that Meta delete data they hold under Meta's policies. Data stored by Meta is handled according to Meta's own deletion processes. After you remove the app, we will no longer receive new data from that Meta connection.
5. Privacy Policy
For full details on how we collect and use information, see our Privacy Policy.